Return Policy

The original receipt/invoice must be accompanied with the product for a return.

All damages or order errors must be reported within 7 days of receiving your order or a refund cannot be granted. Return shipping will be provided for any order errors or warranty items.

All returns must be done within 4 weeks of the arrival date of the item. Return shipping is not creditable*. You are responsible for shipping the item back with the return form. Refunds are not issued until we receive the goods in new condition. Any item that is used,read, opened or damaged by the customer is not illegible for a return. *Unless otherwise noted by an authorized Living Waters staff, shipping is non-refundable.

All mp3 downloads are final upon sale with no credit option.

 

Downloads

All downloads are only for the intended party and any digital copies reproduced are for backup and multiple players and devices. You agree that you will only have it on, up to 5 devices. After 5 devices you agree to buy the product/service again at the current price. Failure to do so may lead to suspending and/or termination of your account with or without prior notice. If any infringement does occure, you will be liable the full amount, including any lawyer fees, fines, and/or court charges. You agree that Living Waters Christian Bookstore Inc. is not held responsible for any infringement that may occur.

Mp3 downloads, may be downloaded only once and cannot be replaced if lost for any reason. It is your responsibility not to lose, destroy, or damage Living Waters downloads. Once downloaded, you may wish to back them up.

The delivery of Living Waters downloads does not transfer to you any commercial or promotional use rights in the downloaded products. Any burning or exporting capabilities are solely an accommodation to you and shall not constitute a grant, waiver, or other limitation of any rights of the copyright owners in any content embodied in any downloaded product.

You acknowledge that, because some aspects of the Living Waters Service, Products, and administration of the Usage Rules entails the ongoing involvement of Living Waters, if Living Waters changes any part of or discontinues the download service, which Living Waters may do at its election, you may not be able to use downloaded products to the same extent as prior to such change or discontinuation, and that Living Waters shall have no liability to you in such case.

 

Pricing

All pricing is in Canadian dollars regardless of buyers country or state.

Living Waters tries it’s best to be competitive with their prices, but will change with the currency exchange. Unless the order is paid, prices are subject to change.

Everything is duty free! No border crossing charges!

 

Shipping

Shipping calculation:

$75.00+ Free Shipping, unless marked with a   [truck] then actual shipping applies

$50.00-$74.99 = $7.50 shipping charge

Any order under $50.00 receives a $10.00 shipping charge.

Music cd’s are free shipping in Canada and USA.

All orders ship from Linwood ON, or Niagara Falls NY. All shipments are processed by Living Waters Book & Toy.

Orders are all duty free.

 

Privacy and General Information

At Living Waters Book & Toy, customer privacy is important to us. We do everything possible to protect the information they provide in-store or online. Our pledge to our customers is that we will protect and use this information with the utmost care.

We will not give out phone numbers or emails to other organizations or individuals. All emails are screened, and on occasion may list other reputable companies.

Customers agree to provide accurate and complete information when they register with Living Waters. Customers agree to update their Living Waters account to keep it accurate and complete. Customers also agree that Living Waters may store and use the Registration Data they provide for use in maintaining their Account.

To add/change your contact info and preferences please go to lwcb.org/auth/profile, send an email to home@lwcb.shop, or call 1 877.595.7585.

Types of information that is collected may include, but not be limited to, Name’s, phone #’s, address’s, emails, fax #’s, and other personal information. An online log data is also collect and will collect automatically from the web browser you are using and from the web server you’re using: IP addresses, browser types (Firefox, Chrome etc.), browser versions and various pages that users are visiting. Some products may have links to other sites.

With this information, Living Waters may send out periodic emails, sales flyers, and other advertisements.

 

Third-Party Material

Living Waters products, and services available via Living Waters will at times include materials from third parties. Living Waters may provide links to third-party websites as a convenience to you. You agree that Living Waters is not responsible for examining or evaluating the content or accuracy and Living Waters does not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. You agree that you will not use any third-party materials in a manner that would infringe or violate the rights of any other party and that Living Waters is not in any way responsible for any such use by you.

 

Copyright & Trademarks

All design, text, graphics and the selection or arrangement thereof are the copyright of Living Waters Book & Toy, or of other copyright owners. Permission is granted to electronically copy and print in hard copy portions of this site for the sole purpose of placing an order with Living Waters, or using this site as a shopping resource. Any other use of materials on this site (including reproduction for purposes other than those noted above and modification, distribution, or republication) without written permission of Living Waters Book & Toy is strictly prohibited.

Living Waters Book & Toy and all affiliated Living Water logos belong to Living Waters Book & Toy. All other trademarks, product names and company names or logos used in this site are the property of their respective owners. No permission is given by Living Waters Book & Toy in respect of the use of its or any such other trademarks, product names, titles or logos and such use may constitute an infringement of the holder’s rights.